Help centre
Frequently asked questions
Can't find your answer? Write to us or chat with us on WhatsApp and a real person will reply.
Our products
What do you make?
Traditional after-meal Mukhwas and Chaas Masala, roasted and blended in small batches.
See all products →What goes into your blends?
Every product page lists the full ingredients. Our blends never contain saccharine, tobacco or supari. If you have an allergy, please read the ingredients before ordering or ask us.
How long do the jars stay fresh, and how should I store them?
The best-before date is printed on every jar. Keep the jar tightly closed in a cool, dry place away from sunlight, and always use a dry spoon so moisture doesn't get in.
Ordering & payment
Which payment methods do you accept?
UPI, debit and credit cards, net banking and wallets, all through Razorpay's secure checkout. Orders are prepaid; Cash on Delivery is not available.
How does the Build Your Own Trio offer work?
Pick any 3 eligible jars and save 10% automatically in your cart. When a coupon gives you more, the bigger saving applies.
Build your Trio →Do I need an account to order?
No, you can check out as a guest. With an account you can save addresses, see every order, download invoices and cancel an order yourself before it's packed.
Create an account →Delivery
Where do you deliver, and how long does it take?
We ship across India. Orders leave our kitchen within 2 business days and usually arrive 3–7 days after dispatch, depending on your pincode. Checkout shows the exact delivery options and dates for your pincode.
Shipping & delivery policy →How much is delivery?
Regular delivery is free on orders above ₹999. Below that, the delivery charge for your pincode is shown in the cart before you pay. Faster Express delivery, where available, is charged at the price shown.
How do I track my order?
You'll get your order ID by email. Track it any time with the order ID and your mobile number, or from My account.
Track your order →Cancellations & refunds
Can I cancel my order?
Yes, until it's packed. Open the order in My account and choose Cancel order, and the full amount is refunded automatically. Guests can write to us with the order ID. Once packed, an order can't be cancelled.
Cancellation & refund policy →My jar arrived damaged or the wrong item came. What now?
Tell us within 24 hours of delivery with your order ID and photos, and we'll send a replacement or refund it. Because these are food products, we can't take back opened jars for a change of mind.
Report a problem →When will I get my refund?
Refunds go back to your original payment method. Once started, your bank usually credits them within 7 business days.
Gifting & bulk orders
Do you take corporate, wedding or festive bulk orders?
Yes. Tell us the occasion, quantity and date, and we'll put together jars or a custom gift selection with a quote.
Gifting & bulk orders →